#CHROMEBOOK CITRIX WORKSPACE SOFTWARE#

A good portion of these users access those applications through a VDI solution such as Citrix Workspace. Legacy apps remain essential to many contact centers. Chrome OS is a Citrix Ready validated solution for contact centers To complement the program, Chrome OS has announced the Contact Center solution track for Chrome Enterprise Recommended.Д¬heck out their product demos here.

#CHROMEBOOK CITRIX WORKSPACE SOFTWARE#

With this program, leading software developers collaborate with Google to optimize product quality, security, and end-user experience for a variety of products.

Preserve your preferred solutions: Call centers have the choice to either deploy verified contact center solutions from the Chrome Enterprise Recommended program or integrate with existing virtualization infrastructure.Д¬hrome Enterprise Recommended + contact center solution trackД¬hrome Enterprise Recommended, Chrome OSвЂ™s partner program, launched last year. As for management, 500+ cloud-based policies offer IT necessary for complete management, regardless of location. Meaning, agents can get ready-to-use devices, complete with their personal apps, settings, and policies. Set up and manage without the stress: Using zero-touch enrollment, IT can drop-ship devices without IT configuration or imaging. Additionally, automatic background updates mean devices donвЂ™t slow down overtime and your workflow is never interrupted. Protect business and customer data: Thanks to multiple layers of security like automatic updates, verified boot, sandboxing, and more, call centers can feel confident managing all of their data on Chrome OS.ДЄccelerate agent productivity: By eliminating downtime with Chrome OS, agents can save a whopping 3 hours per week. HereвЂ™s how Chrome OS is making it easier for agents to work remotely. And even though many businesses have moved contact center solutions to the cloud, agent devices still lag behindвЂ“but that might be changing. For call centers, this looks like an increasing number of support agents taking calls from home.

Notably, 77% of service organizations are adopting or accelerating remote work options. ItвЂ™s no surprise that work-from-home is advancing at an unprecedented rate.

What should contact centers expect with the new solution? LetвЂ™s get into it.

Chromebook citrix workspace